Our warranty policy provides robust coverage for your products, underscoring our confidence in their quality and durability. Should any unforeseen issues surface, our hassle-free warranty service guarantees swift resolutions so you can focus on making your vision a reality.

At Fufubiao we stand behind the quality and craftsmanship of our products. We are committed to ensuring your complete satisfaction and offer a comprehensive warranty policy to give you peace of mind with every purchase.

What’s Included?

Our warranty encompasses:

Defects in Materials and Workmanship: If your product has a defect that’s due to materials or factors attributable to our manufacturing process, we will take responsibility.
Functional Failures: Any malfunctions that lessen your product’s performance compared to our advertised specifications will qualify for service.

What’s Not Covered?

While we want to accommodate our customers as much as possible, our warranty does not cover:

Damage caused by misuse, neglect, abuse, accidental damage, or unauthorized modifications.
Wear and tear resulting from normal usage.
Items purchased from unauthorized retailers or second-hand markets.

How to Make a Claim

In the unfortunate event that your product requires warranty service, please follow these steps:

Contact Us: Reach out to our customer service team via call on +8618877353072 or mail at contact@fufubiao.com. Have your order number and purchase date on hand.
Provide Evidence: Be ready to share photographs or descriptions of the defect or issue.
Follow Instructions: We will guide you through the claims process, which may include sending the item back for inspection.

Response Time

Our team is dedicated to resolving warranty claims promptly. You can expect a response within 48 hours and once the claim is validated, we’ll initiate repairs or replacements without delay.

We Care About Your Experience

We believe every customer deserves service excellence. Our warranty policy is designed to build trust and confidence. Should you have further questions or require clarification about our terms, don’t hesitate to contact us. We are here to help